Please find below our website terms and conditions.
All orders must be paid for in advance via our shopping cart. PayPal can be used alongside all major banking cards. As a PayPal user you are also protected via their Buyers Protection Program
https://www.paypal.com/uk/webapps/mpp/ua/buyer-protection
If you find an order to be damaged upon receipt, all damages must be raised at the first instance by emailing us (info@houseofballoonsuk.co.uk) Replacement products will be sent same working day, free of charge.